Department: Registrar's Office

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Salary is set at $20.48/hr or equivalent to $42,608/yr

Work Schedule: Mon-Fri, 8a-5p

Export Compliance Requirement: No export control requirement.

Job Story

Are you someone who sees the details others might miss? Do you thrive in an environment where accuracy, compliance, and problem-solving matter just as much as collaboration and adaptability? If so, we’d love to meet you. This isn’t just about processing forms—it’s about safeguarding the accuracy of student records, ensuring national compliance, and keeping the gears of the university turning smoothly.

We’re looking for someone who brings more than just skills—you bring the right mindset:

• You notice the small things that keep big processes running correctly.
• You can pivot quickly when priorities shift and return to your main focus without losing stride.
• You’re eager to learn from colleagues, step in to help when needed, and embrace cross-training as part of your professional growth.
• Different tasks and challenges may come your way daily, and you approach them with focus and clarity.
• You don’t just complete tasks—you ask questions, absorb knowledge, and grow your expertise.

This position plays a critical role in maintaining the accuracy, compliance, and efficiency of the university’s registration systems. From ensuring our reporting meets national standards to supporting faculty and students with clarity and confidence, this position keeps our academic processes strong and trusted.
If you’re detail-obsessed, team-minded, and ready for a role that combines precision, leadership, and impact, this could be the perfect fit. Apply now for an opportunity with a great university and team environment.

Job Summary

Organizes and supervises student registration and records services for one (1) or more registrar areas.

Essential Functions

Oversees processes and staff involved in records and registration activities. Trains, supervises and evaluates staff members within specific group. Ensures proper customer service and task completion by members of supervisory groups, including cross-training and back-up support. Utilizes various systems to ensure accuracy of records and outcomes. Leads testing and troubleshooting of system issues and upgrades related to tasks of supervisory group. Communicates directly with academic and service department contacts regarding collaborative projects. Provides direction and assistance to other team members on more complex tasks.

Job Duties

• Oversee part of the registration team, guiding day-to-day work while providing training, support, and quality checks.
• Ensure compliance with the National Student Clearinghouse with submitting and reviewing monthly reports, correcting errors, and reconciling degree processes with Clearinghouse records.
• Assist with schedule building and coordinate with academic departments to finalize semester offerings.
• Conduct regular audits, run reports for errors related to degrees and classes, as well as monitor faculty grade entry.
• Serve as a trusted resource for registration-related questions, navigating systems and processes to provide clear answers and solutions.
• Proactively communicate with departments about class submissions, approvals, and changes.

Required Education and Experience:

• 60 hours of college coursework in related field
• Three (3) years of experience in general office, clerical, administrative support or related field.
• One (1) year of experience supervising the work of others.

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Excellent oral and written communication skills, including proactive communication style
• Commitment to working with students, faculty and staff in a service-oriented manner
• Outstanding attention to detail and problem-solving skills
• Ability to work collaboratively within a specific work group and larger office team

Preferred Qualifications:

• Knowledge or experience with Banner information system
• Experience in an administrative records office at a Kansas Regent's university

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement: