Department: Kansas Small Business Development Center

Campus Location: Wichita, KS - WSU Metroplex

Hire Type: Full Time

Pay: Range beginning at $19.06/hr, based with qualifications

Work Schedule: Mon-Fri 8:30a- 5p

Export Compliance Requirement: No export control requirement.

Job Story

The connector. The first impression that sets the tone.
While everyone’s talking about AI, automation, and remote everything, we’re looking for something a little more rare in 2026:
A real human at the heart of our office—part air-traffic controller, part concierge, part team MVP.

The Kansas Small Business Development Center is tasked with providing assistance to small business leaders in a 12-county area, as well as providing unique applied learning opportunities for our students. This position will help coordinate all of the department's activities and functions.

This position is ideal for someone who thrives in a dynamic office environment, values professionalism and discretion, and enjoys collaborating across teams to make great work happen. Looking to grow your skills in office management, student services, client support, or event coordination as well.

In a time when organizations are re-centering on service, experience, and operational excellence, this role is the connective tissue that keeps everything functioning smoothly. If you enjoy being the steady force behind the scenes, balancing people, processes, and priorities with professionalism and care, this role offers real impact. You’re not just supporting the office, you’re shaping how students, clients, and partners experience it.

Job Summary

Coordinates the office activities of a department including the reception area, business operations, and facilities.

Essential Functions

Ensures accurate maintenance of office records, manuals and documents keeping abreast of new policies and procedures and informs appropriate staff of changes. Coordinates all office functions including but not limited to administering staff changes, training, supplies, equipment maintenance, repairs and renovations. Resolves office problems independently and facilitates solutions; confers with supervisor to resolve more complex situations. Coordinates and schedules arrangements for meetings, conferences, and events. Performs clerical duties such as prepares and distributes correspondence, forms, reports, presentation materials and other written communications. May provide ongoing monitoring and tracking of department budget.

Job Duties

Office Operations & Information Flow
· Opening and Closing: Managing the daily physical operational routine of the office.
· Serving as a central hub to ensure all team members have the information they need to be effective.
· Will serve and initiator of invoice payment and order placements.

Student Coordination
· Developing a basic understanding of student projects to provide oversight and ensure they align with office standards.
· Workflow Support: Stepping in to assist students or provide guidance or referral when projects require additional momentum.
· Onboarding & Training: Leading the orientation for new student assistants and training them on office protocols.
· When appropriate, reviewing student work and outputs to ensure professional accuracy and consistency.

Client Relations & Professional Facilitation
· Serving as the professional first point of contact for client inquiries.
· Managing the initial "top of the funnel" communication to ensure no inquiry goes unanswered.
· Coordinating the smooth transition of clients to the appropriate advisors to ensure a seamless service experience.

Events, Training & Logistics
· Organizing team roles and logistics for upcoming workshops or events.
· Acting as the onsite lead to manage logistics, troubleshoot issues, and ensure a high-quality attendee experience.
· Handling the calendar for events and ensuring all necessary follow-up actions are completed.

Marketing Support
· Basic Awareness: Applying a fundamental understanding of marketing to assist with social media distribution, newsletter coordination, or promotional materials.

Required Education and Experience:

• High school diploma or equivalent
• Three (3) years of experience in general office, clerical, administrative support or related field.

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Excellent communication skills engaging professionalism and confidentiality
• Ability to multitask and prioritize tasks when shifting needs are indicated
• Familiar with utilizing various technology in order to run/maintain office operations
• Knowledge of MS Office for calendars and events management
• Ability to track tasks and needs, providing timely follow up on matters

Additional Information:

N/A

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement: