WSU Athletics General Student Event Staff
Women's Sports/Activities | Student
WSU Athletics General Student Event Staff
- 496090
- Student
Department
Wichita State Intercollegiate Athletic Association
Campus Location
Wichita, KS - WSU Main Campus
Hire Type
Part Time
Pay
Pay range $11-13 per hour
Work Schedule
Some weeknights, weekends, potentially holidays subject to sport(s) home schedule
Export Compliance Requirement
No export control requirement.
Job Story
Wichita State Intercollegiate Athletic Association, Inc, is searching for professional, service-focused individuals for Event Staff for Charles Koch Arena, Eck Stadium, Wilkins and Cessna Stadium. We deliver memorable experiences that connect all to Shocker Nation Through a Shared Sense of Pride & Passion.
Event Staff is responsible for crowd management and executing Arena, Stadium and WSU-ICAA event policies and procedures.
Job Summary
A student assistant will carry out administrative and technical tasks requested by a supervisor. Depending on the area the student assistant is employed in, they may assist and mentor other students or provide support throughout the campus in various forms.
Job Duties
Collects and verifies tickets from event attendees.
Greets patrons and assists them in finding their seats.
Assists guests with locating exits and amenities such as restrooms and concession areas.
Assists guests with limited mobility or other special needs to and from their seats.
Ensures that aisles, walkways, and designated seating areas are clear, clean, and safe.
Calmly assists with disputes regarding tickets and seats.
Notifies supervisor of any problems with facilities, supplies, and venue.
Assists guests with complaints or concerns; escalates concerns to supervisor when necessary.
Performs other related duties as assigned.
Required Education
High School diploma or equivalent. Enrolled in a minimum of 6 credit hours at Wichita State University.
Additional Requirements
Requires prolonged standing, sitting, walking and stair climbing to access full range of facility.
Flexibility to work evenings, weekends, and holidays as needed.
Required Experience
This is specific to each position and department. See additional requirements and preferences.
Preferred Qualifications
Previous experience preferred.
Strong interpersonal and communication skills, both written and verbal.
Able to work effectively both independently and on a team.
Strong problem-solving skills and able to make decisions in a fast-paced environment.
Exemplify a strong commitment and willingness to provide outstanding customer service.
Physical Requirements
Ability to remain in a stationary position. Frequent 60-90%
Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Frequent 60-90%
Ability to communicate with others and accurately exchange information. Frequent 60-90%
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Wichita State Human Resources Website
If at any time you have questions or issues with completing tasks, please reach out to Human Resources for assistance:
WSU Human Resources:
(316) 978-3065 or email employment@wichita.edu
(Athletics staff should reach out to WSU HR)
WSU Industry and Defense Programs Human Resources:
(316) 978-5386 or email careers@idp.wichita.edu.
Commitment Statement:
Wichita State University is the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be a university that promotes inclusive excellence at every level of our organization. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of inclusive excellence; a place to learn, work, live and play.
EEO Statement:
Wichita State University is an equal employment and affirmative action employer. Qualified applicants will receive consideration for employment regardless of age (40 years or older), ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran.
Persons with disabilities requesting accommodations in the application or interview process, please notify Human Resources at (316) 978-3065 or email employment@wichita.edu.
Concerns related to discrimination may be directed to the Office of Civil Rights, Title IX & ADA Compliance (CTAC).
Supplemental Links
"EEO is the Law" Poster Supplement
Wichita State University publishes a report entitled the Annual Security and Fire Safety Report. The report is always available online. You may also obtain a printed copy of the report from the University Police Department. You may reach the UPD by calling 316-978-3450.
Wichita State University participates in E-Verify, which is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.