USD 259 Tech Support
Natl Inst for Rsrch&Digtal Transfrm | Student
USD 259 Tech Support
- 495911
- Student
Department
Ennovar Tech Services and Solutions
Campus Location
Wichita, KS - Other Wichita Location
Hire Type
Part Time
Pay
$14 per hour
Work Schedule
Based on class schedule
Export Compliance Requirement
This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”.
Job Story
Ennovar is looking for a student to work tech support for Wichita public schools USD 259.
Job Summary
A student assistant will carry out administrative and technical tasks requested by a supervisor. Depending on the area the student assistant is employed in, they may assist and mentor other students or provide support throughout the campus in various forms.
Job Duties
Works under the supervision of the Site Technology Specialist (STS).
Displays a high skill level and technical expertise relating to computer technology, networking, and other functions of the assignment.
Conducts in-service training activities for building personnel regarding the proper use and maintenance of computer equipment and software.
Meets specified deadlines and confers with the STS to ensure the satisfactory execution and completion of a specific job.
Works cooperatively with others in order to maintain a harmonious and efficient operation. Coordinates with STS and district support organizations on technology issues for the site.
Determines priority with the STS.
Tracks backlog of requests.
Escalates problems as necessary.
Performs workstation hardware/software setup and maintenance to include:
* Hardware upgrades and installs
* OS installs and updates
* Software installs and updates
* Repair of hardware components, working with the STS for the appropriate warranty replacement work
Serves as a resource for troubleshooting technology systems issues (hardware, software, network).
Demonstrates understanding of site network topology. Performs network administration.
Assists the STS as necessary in managing student and staff user accounts and network shares.
Installs and manages server-based applications, as necessary.
Performs network troubleshooting of switches and network drops in classrooms/offices, escalating problems if necessary.
Performs all other duties as required by the STS.
Required Education
High school diploma or equivalent
Additional Requirements
- Must work a minimum of 25 hours, Monday-Friday, between the hours of 7:30 AM - 4:30 PM.
- Must be self-sustaining
- Must have basic IT knowledge
- Preferred Major(s): MIS, Cybersecurity, Computer Science, Computer Engineering
Physical Requirements
Ability to remain in a stationary position.
Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators.
Ability to communicate with others and accurately exchange information.
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Wichita State Human Resources Website
If at any time you have questions or issues with completing tasks, please reach out to Human Resources for assistance:
WSU Human Resources:
(316) 978-3065 or email employment@wichita.edu
(Athletics staff should reach out to WSU HR)
WSU Industry and Defense Programs Human Resources:
(316) 978-5386 or email careers@idp.wichita.edu.
Commitment Statement:
Wichita State University is the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be a university that promotes inclusive excellence at every level of our organization. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of inclusive excellence; a place to learn, work, live and play.
EEO Statement:
Wichita State University is an equal employment and affirmative action employer. Qualified applicants will receive consideration for employment regardless of age (40 years or older), ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran.
Persons with disabilities requesting accommodations in the application or interview process, please notify Human Resources at (316) 978-3065 or email employment@wichita.edu.
Concerns related to discrimination may be directed to the Office of Civil Rights, Title IX & ADA Compliance (CTAC).
Supplemental Links
"EEO is the Law" Poster Supplement
Wichita State University publishes a report entitled the Annual Security and Fire Safety Report. The report is always available online. You may also obtain a printed copy of the report from the University Police Department. You may reach the UPD by calling 316-978-3450.
Wichita State University participates in E-Verify, which is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.