Department: Undergraduate Admissions

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range beginning $17.79/hr (equivalent to $37,000/yr), adjustable based on qualifications

Work Schedule: Mon-Fri, 8a-5p (Occasional altered scheduled related to recruitment events)

Export Compliance Requirement: No export control requirement.

Job Story

As the Recruitment Events Specialist for the Office of Admissions, you’ll oversee our group visit program, host high school students for on-campus experiences, and those held off-campus in regions with regional recruiters. This role emphasizes hosting virtual events and providing excellent customer service. Your day could be comprised of covering the front desk, tours, or customized event planning for visit groups.

As the welcoming face that our visitors will engage with, providing excellent customer service is key. We’re seeking someone who embodies teamwork, thrives on independent initiative, and radiates positivity. If you’re energized by event planning, love tackling any challenge that comes your way, and appreciate the drive of recruitment, apply today!

Job Summary

Coordinates and facilitates prospective student recruitment, outreach and enrollment services for one (1) or more admissions areas.

Essential Functions

Plans, evaluates, coordinates, and implements processes which assist in the administration of one (1) or more admissions functions. Assists with student recruitment events, activities, and/or initial enrollment services as assigned. Addresses student and/or parent concerns and service needs. May take the lead on projects or provide training to staff, as needed. Provides and/or assists with prompt resolution to initial admissions policy, procedural inquiries or concerns. Researches data and develops activities designed to attain department goals and objectives. May be responsible for oversight of the call center and students that staff the call center.

Job Duties

Organize and coordinate recruitment events, including but not limited to:

• Admitted Student Receptions
• Shocker Honors Scholar Receptions
• Scholarship Information Programs
• Virtual Events, and more

Required Education and Experience:

• Bachelor's degree in education, business or related field
• One (1) year of experience in program coordination, customer service, or related field

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Ability to gain knowledge of all facets of WSU student life and admissions/enrollment processes
• Ability to learn WSU’s information systems and understand the functioning of admissions data
• Creative and original thinker with strong management and organizational skills
• Establish and maintain effective, professional working relationships with a team player attitude
• Ability to provide excellent customer service
• Excellent written and oral communications skills

Preferred Qualifications:

• Adobe InDesign, Illustrator &/or Photoshop

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement: