Department: Undergraduate Admissions

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range beginning $17.73/hr, some potential for more based on qualifications

Work Schedule: Mon-Fri, 8a-5p (some evenings &/or weekends, during active recruitment months of Sept-Nov & Feb-Apr)

Export Compliance Requirement: No export control requirement.

Job Story

If you love meeting new people, thrive in a fast-paced environment, and enjoy making a lasting impression, this role is made for you! This position is all about showcasing the best of our campus and university, ensuring every prospective student and their family walks away feeling excited about their future here. You’ll oversee the daily logistics of our campus visit program, coordinating student tour guides, scheduling academic appointments, and keeping everything running smoothly for the hundreds of visitors we welcome each year. From the initial outreach before their visit to following up afterward, you'll be the go-to person in creating a seamless and engaging experience. Plus, you'll have a hand in hiring and training our student tour guides, keeping tour scripts fresh and engaging, and tracking key visit data to help us continuously improve. And of course, when needed, you’ll jump in to cover admissions fairs, answer calls, and assist wherever needed to keep things moving.

Success in this role is all about energy, organization, and connection. You need to be highly responsive, a great communicator, and comfortable with public speaking—whether leading a presentation for a group of students or chatting one-on-one with a family. Attention to detail is key, ensuring every visit is well-planned and runs smoothly. This is a highly customer-service-driven role, so bringing enthusiasm and a warm, welcoming presence is a must! You'll need to be able to read the room, provide an appropriate level of energy to address inquiries, and make every interaction a memorable one. Ideally, you’re a proud WSU grad or someone eager to learn what makes us special so you can authentically share that passion with prospective students. If you’re ready to help shape the future of Shocker Nation by giving visitors an experience they won’t forget, we’d love to have you on our team!

Job Summary

Primarily responsible for recruiting prospective students from a set territory. In addition, may serve as the lead recruiter for certain high schools and/or community colleges.

Essential Functions

Recruits students in designated schools and geographic regions, which includes follow-up with recruits by phone, mail and other personal communications streams to meet weekly and monthly recruiting goals. Develops and implements recruitment programming for students, parents, and counselors. Works with campus departments to coordinate recruitment programs. Represents the University at specified schools, college and community fairs, public presentations, and/or seminars outside or the normal recruitment territory. Contributes to overall recruitment efforts for the University, particularly in areas outside or direct responsibility. Facilitates office coverage and participates in on and off campus recruitment programs, including group presentations; greets walk-in and scheduled visitors; maintains knowledge of all facets of the University. Markets scholarships and participates in selections process when appropriate. Manages budgets related to program and visit expenditures. Reconciles monthly statements and billings from assigned programs and/or visits.

Job Duties

• Handles & addresses daily logistics of tours/visits, including preparation work, assignment of guides & evaluations of these regularly.
• Hire, train & supervise student tour guides.
• Schedule appointments for visitors, maximizing their time on campus.
• Tracking & reporting of data related to visits.

Required Education and Experience:

• Bachelor's degree in education, business or related field
• One (1) year of experience in recruiting, admissions or related field

Required License/Certifications/Training:

Valid Kansas drivers license

Knowledge, Skills and Abilities:

• Ability to gain knowledge of all facets of WSU student life & admissions/enrollment processes, and communicate accordingly with constituents.
• Commitment to diversity with successful experience working with diverse populations.
• Obtain functional knowledge of Office of Admissions procedures, processes, and protocols.
• Knowledgeable to work with WSU’s information systems and understand the functioning of admissions data.
• Have a sense of belonging with the team and contribute to existing team.
• Capable of self-directed time management with limited supervision to complete needed duties related campus visits, additional recruitment activities and in-office responsibilities.

Additional Information:

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information. Ability to move, transport, and/or deliver items, supplies, or equipment. Ability to move or traverse across campus, within buildings and offices, and/or across external environments. Ability to drive state vehicle.

Additional Physical Requirement: