Department: Graduate Enrollment & Admissions

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range $19.06 - 19.50/hr, with minimal adjustment based on qualifications

Work Schedule: Monday -Friday 8am-5pm

Export Compliance Requirement: No export control requirement.

Job Story

At WSU, our international students bring the world to campus—and we need someone who can meet them with clarity, confidence, and compassion.
This isn’t just paperwork. It’s the bridge between a student’s dream of studying in the U.S. and the reality of joining our community. Every decision you make—from credential evaluations to I-20 issuance—impacts real people’s lives and futures. We’re looking for someone who can navigate both government regulations and human interactions with equal skill. You’ll be the steady hand guiding students through a complex process, while also empowering them to navigate resources on their own.

This is a role for someone who finds meaning in details, thrives in making fair but firm decisions, and values helping international students start their journey with confidence. If you have strong attention to detail, like working in a fast-paced environment, and enjoy helping others, read on.

• Decisive & Confident — Make consistent decisions about degree criteria based on guides and regulations and know the right next step.
• Detail-Obsessed — Government forms and shifting processes don’t overwhelm you—you track changes, remember nuances, and never lose your place.
• Patient with ESL Learners — You can “read between the lines” of a question and answer what a student truly means to ask or needs to know for success.
• Process-Oriented but Flexible — You can segment tasks, handle interruptions, and pick up right where you left off.
• Comfortable Being the Face of WSU — Whether on camera, via email, or one-on-one, you represent the university with professionalism and warmth.
  
  Ready to be the person who turns paperwork into pathways? Apply now and join us in shaping the global student experience at Wichita State University.
  

Job Summary

Reviews, analyzes, assesses and processes information and records for admission eligibility. Recruits students, assists with enrollment, and coordinates with departments throughout the application and matriculation process.

Essential Functions

Evaluates application records to determine student eligibility in accordance with applicable University policies and standards. Processes academic applications and student records utilizing pre-determined University guidelines. Communicates with students and educational stakeholders regarding academic programs and services, enrollment status, and requirements throughout the application and enrollment process. Determines final actions on program recommendations for admission and processes decision. Collaborates with program leaders on established guidelines for admissions decisions and processes. Identifies areas of inconsistency and facilitates resolutions with stakeholders. Develops, implements, and attends recruitment programming for prospective students. Works with campus departments to coordinate recruitment programs, events, and service. Works with database(s), updates, manages and verifies accuracy of prospective and current student data and database structure(s). Provides responses on all program specific data requests.

Job Duties

Our Admissions Evaluator and Recruiter will be responsible for reviewing and processing applications, transcripts, and official documentation. You will also assist with the international space determining credentials.

What You’ll Be Doing: Your day will be a mix of precision work and personal connection:

• Credential & Document Review: Examine academic records from around the globe, determine equivalencies, and make the tough calls on what qualifies—and what doesn’t. Back up your decisions with strong documentation and justifications.
• Application Processing: Balance detail-oriented recordkeeping with adaptability when processes or federal guidelines shift.
• Student Interaction: Engage with international applicants (many ESL), interpret what’s said and what’s meant, and provide clear, empathetic guidance.
• Outreach & Recruitment Support: Represent WSU in webinars, Zoom sessions, and email communications—helping applicants feel welcomed, empowered, and informed.
• I-20 Issuance & Compliance: Carefully prepare and issue immigration documents, ensuring accuracy and adherence to government regulations.

Your work will directly shape the student experience—sometimes the very first impression of WSU.

Required Education and Experience:

• 60 hours of college coursework in business or related field
• Two (2) years of experience in general office, clerical, administrative support or related field. Every 30 hours of college coursework beyond 60 hours can be substituted for one (1) year of experience.

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Balance technical admissions knowledge, cross-cultural communication, regulatory compliance, and student-focused service.
• Customer service skills which extend across cultures and personalities.
• Focus on details and consistent practices.

Preferred Qualifications:

• Bachelor's degree or higher
• Experience working in school or office setting with students; admissions experience, and working in a customer relationship management system (CRM).

Preferred License/Certifications/Training:

Designated School Official (DSO) in SEVIS

Additional Information:

Applicants must meet the requirement of being a "U. S. Citizen" or Permanent Residence because the position requires access to the Student and Exchange Visitor Information System (SEVIS), a federal government database.

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement: