Department: Office of Adult & Online Learning

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range beginning $19.06/hr (equivalent to $39,600/yr), adjusted based on qualifications

Work Schedule: Monday-Friday 8am-5pm

Export Compliance Requirement: No export control requirement.

Job Story

Do you want to be part of our world because it’s just as magical as Ariel’s? We are looking for a specific person who is passionate, invested, attentive…… the one for us!

This role empowers learners from across the state involved in the largest online program with the university. Multi-tasking is a must when it comes to all the knowledge you impart to the students to address & anticipate their needs. Establishing robust relationships via email & phone calls is the norm for this position; nonetheless, our team offers these remote learners the same caliber of care as our on-campus students.

Distance makes the heart grow fonder & this speaks to this team’s level of investment with our students’ success, ensuring distance is not a barrier for them. This requires strong, effective verbal & written communication that is comprehensive for student needs as well as what they might not think to ask. Cross collaborative team building throughout campus, staying up to date with helpful information for students rather than referring them to other access points, makes you a one stop shop. If you are someone who professionally invests in their career & those they serve, wouldn’t it be neat if you made our collection complete by applying to be part of our world!

Job Summary

Advises students concerning their academic plans, progress, and academic and career goals in order to assist students in making personal education decisions and meeting graduation requirements. Interprets student needs and provides individualized service and assistance while maintaining confidentiality.

Essential Functions

Provides students with information on how to complete their college degree and refers students to appropriate campus and community services and resources when needed. Serves as a resource person to faculty and others with regard to academic advising policies and procedures. May review and optimize procedures as needed. May assist in the development of and participates in recruitment and retention activities related to the student population such as monitoring educational progress and/or providing application or other assistance. May maintain confidential student records and personal information. May conduct or participate in seminars, workshops or orientation sessions for students on academic, career and personal success strategies and other group activities.

Required Education and Experience:

• Bachelor's degree in related field
• One (1) year of experience in student services or related field. Every 15 hours of graduate college coursework beyond a bachelor's degree can be substituted for one (1) year of experience.

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Communication- Academic advisors must be able to communicate well with students, faculty, and administrative staff. Be able to convey complex information in a supportive and accessible way, especially digital correspondence.
• Critical thinking- Academic advisors should be able to think critically.
• Organizational skills- Academic advisors should be organized for their daily tasks & meeting deadlines.
• Computer skills- Academic advisors should be proficient at using a computer to search for information online, send and receive emails, and perform other daily tasks, with emphasis in Word and Excel.
• Empathy- Academic advisors should be able to display empathy and intuition to build trust with students.
• Collaboration- Academic advisors should be able to collaborate effectively.
• Demonstrated commitment to student advocacy including academic and personal goals as well as troubleshooting students’ issues and obstacles to success.

Preferred Qualifications:

• Master's degree in related field

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement: