Department: Office of Human Resources

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Pay range begins at $20.48/hr, potential for adjustment based on qualifications

Work Schedule: Monday-Friday 8am-5pm On-Site/Main Campus

Export Compliance Requirement: No export control requirement.

Job Story

“Life finds a way”—and so does great data.
Just like Dr. Ian Malcolm in Jurassic Park, we’re looking for someone who understands that numbers tell a story—and knows how to tell that story to others. If you're the type of person who enjoys digging into data mysteries as well as connecting with people along the way, we’ve got a role for you!

Why This Role Rocks:
Work with a supportive, collaborative team that values both precision and people.
Gain hands-on experience with HR operations across the university—this isn’t just a job, it’s a career-building launchpad.
Grow your technical and interpersonal skills in a role that values both.
This is a unique opportunity to work supporting essential services while expanding your skill set in customer service and behind-the-scenes operations within HR.

What Sets You Apart:
You’re not just about data & process — you’re about what they mean.
You enjoy the satisfaction of solving data inconsistencies and bringing order to chaos.
You’re comfortable working with systems but also enjoy stepping out to interact with others and offer support.
You're curious, methodical, and always asking questions to best provide the appropriate process to handle the data.
You know that behind every number, every request, every update needed is a person—and that great service is just as important as accurate information.

So if you’re ready to do meaningful work that blends analytical thinking with human connection—and maybe feel a little like a data-world chaos theorist along the way—apply now. Let’s see how your curiosity and commitment to clarity can make an impact!

Job Summary

Coordinates administrative services for one (1) or more human resources functional areas.

Essential Functions

Plans, evaluates, coordinates, and implements processes which assist in the administration of one (1) or more human resource functions. Assists with cross-functional initiatives utilizing best practice methods. Conducts specific project research to address concerns and service needs. May lead projects or provide training to staff, as needed. Provides prompt resolution or assists with resolution of program, policy or procedure issues or inquiries. Gathers and processes data, conducts basic data analysis, and assists in the development of reports and recommendations.

Job Duties

In this role, you’ll strike the perfect balance between analytical focus and customer-facing support. Your day will involve:

Investigating data puzzles—auditing, verifying, and resolving discrepancies across systems.
Researching and interpreting conflicting information to ensure accurate and up-to-date records.
Collaborating with departments on their employee status changes and how best to request and process them.
Cross-training in HR Service Center functions, like work authorization verifications and employee services support.
Rotation as part of the Service Center Team serving as the face of HR in the front office, answering phone calls, emails and assisting walk-ins with their requests.
Collaborating with the other teams to enhance the way we handle information across the university.
Bringing forward solutions on how systems interact and helping us optimize workflows and data integration.

This is a unique opportunity to work supporting essential services while expanding your skill set in customer service and behind-the-scenes operations within HR.

Required Education and Experience:

• High school diploma or equivalent
• Two (2) years of experience in human resources or related field

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Dedication to customer service, both verbal and written.
• Ability to manage phone calls, email and assigned responsibilities within established timeframes.
• Evaluate completeness of data received and accurately enter into systems.
• Ability to multi-task including stopping and starting new tasks regularly.
• Familiar with data research, analysis or audits.
• Ability to take initiative and create solutions that meet compliance and process standards.

Preferred Qualifications:

• Experience working directly in Human Resources department.
• Experience working a front desk, call center, or in another similar service capacity.

Additional Information:

This position works Monday-Friday 8am-5pm on-site in the Human Resources office on the main campus of WSU.

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement: